Kuku FM Refund Not Received After Cancellation - Solve It Now

 I Cancelled My Kuku FM Subscription but Haven’t Received a Refund – Here’s What to Do

If you’ve cancelled your Kuku FM subscription but haven’t received your refund, you’re not alone. Many users face this issue and often don’t know the proper process to follow. In this article, we’ll guide you step-by-step on how to resolve this through email communication with Kuku FM’s support team. Whether you’re a premium user or on a free trial, this guide will help you get the resolution you need.

Why the Refund Might Be Delayed

Before we move to the steps, it's important to understand some possible reasons for the delay:

Processing Time: Refunds may take up to 7–10 business days to reflect in your account.

Incorrect Cancellation Method: Cancelling from the app or Google Play Store may not trigger an automatic refund.

Email Not Sent: Kuku FM might require a formal refund request through email.

How to Request a Refund from Kuku FM via Email

Follow this simple email format to request your refund:

📧 Sample Email Format:

Subject: Refund Request for Cancelled Kuku FM Subscription

To: support@kukufm.com (or the latest official support email)

Email Body:

Hello Kuku FM Support Team,

I have already cancelled my subscription, but the renewal amount was charged to my account.
Please process my refund at the earliest.

Below are my transaction details:

Name: [Your Full Name]
Registered Email: [Your Kuku FM Email]
Registered Mobile Number: [Your Mobile Number]
Transaction ID: [Your Transaction ID]
Transaction Date: [DD/MM/YYYY]
Amount Charged: [Amount]
Payment Method: [UPI / Card / Net Banking / Wallet]

Kindly confirm once the refund has been initiated.

Thank you for your support.

Best regards,
[Your Name]

Tips for Faster Resolution

Attach a screenshot of your payment receipt or transaction ID.

Mention your registered email clearly.

Follow up if you don’t receive a reply within 3–4 working days.

You can also try reaching out via their official social media handles for quicker escalation.

How to Check the Refund Status

Once you send the email:

1. Kuku FM support usually responds within 48–72 hours.

2. If they approve the refund, it may take 5–10 working days to reflect in your bank or UPI account.

3. If you paid via Google Play or Apple App Store, check the refund status through those platforms.

Frequently Asked Questions

❓ Is the refund automatic after cancellation?

No. In most cases, you need to request a refund separately, especially if you cancelled through the app or missed the trial period cut-off.

❓ What if I don’t get a response?

If you don’t receive a response after 7 days:

Resend the email.

Tag them on social media like Twitter or Instagram.

Conclusion

Cancelling your Kuku FM subscription is easy, but getting your refund might require a bit of follow-up. Make sure you send a proper refund request email, provide necessary details, and stay patient while the process completes. By following the right steps, you can resolve the issue smoothly and get your money back.